Usefulness Of BPO Service For Successful Business

Ivan is a reputable global business process outsourcing company headquartered in India. We effectively map down the essential particulars of domestic and global business activities by streamlining the process through dynamic IT - resources, efficient customer/call centre relations, accounting etc.

BPO or the Business Process Outsourcing is the contracting of particular business activities and tasks to a third-party service provider. BPO services mostly include human resources, payroll, customer/call centre relations, accounting etc.

Business Domains We Serve

In past few years, outsourcing has become an essential part for technologically advanced businesses and making the industry sectors much more proficient. Considering the vast range of BPO services, Ivan has also achieved the status of being an ethical and client-oriented global business process outsourcing company in India. We expertise in –

  • IT/ITES: IT Solution, Helpdesk services, Infrastructure Management, Software Development
  • Healthcare Services: Medical Transcription Services, Tele-radiology Services, Policy Claim settlement
  • Educational Institutions: Online Course Query, Fees Processing
  • Financial Services: Financial Analysis, Bookkeeping, Payroll Processing
  • Travel Industry: Hotel & Hospitality information, Ticket/Hotel Bookings, Cancellations
  • Manufacturing: Component Information, Ordering, Help Support e-commerce Websites: Online Ordering, Refund Processing, Complaints
  • Retail Services: Ordering, Status Checking
  • Call Centre Services: Inbound and Outbound call centres, Telemarketing, Email support, technical support
  • Telecom Sector: Service Information, Product Query, Complaint Processing, Client Feedback