Artificial Intelligence is being leveraged by Ecommerce marketplaces to streamline various operations and giving customers flawless experiences. Online marketers are becoming more and more aware that providing a highly personalized customer experience is the key to their success. If you are wondering what the hype is all about, here are some of the key advances that AI is brining to online shopping:
By means of smart recommendations and real-time data AI inventory management allows Ecommerce sellers to benefit from operational precision. These inventory systems are equipped to better control their supply chain, correctly predict changes in demand and track trends over time. The blend of robot technology and AI software allows sellers to automate majority of order fulfillment and warehousing processes
While it is certainly not a novel concept personalized customer recommendations have continued to be adopted by a host of businesses. With AI technologies customers can be targeted and given a high level of personalized service Typically Ecommerce marketplaces consider a number of parameters before they proceed to make a suitable product recommendation to a customer.
* Products that the shopper has previously rated
* Products previously purchased by the shopper
* When does the shopper like a product
* When does the shopper buy a product
* When does the shopper rate a product
AI technologies have the ability to analyze a high volume of data to identify hidden business insights. This empowers them to make accurate predictions regarding trends and arrive at valuable decisions that benefit the business. Optimized AI systems will help your business gain insights on which products need to be discounted and which need to be procured.
Ecommerce sellers gain a huge advantage by using AI-powered virtual buying assistants. As the name suggests, these assistants aid customers in narrowing down on which products or services to buy or select. What’s more, these Virtual Assistants alert consumers to price drops among the items which the consumer has previously shown interest in and if prompted, it is also equipped to make purchases on behalf of the customer.
Ecommerce businesses are now offering their customers image search capabilities. You would just need to upload an image of any product of your preference and the portal will be programmed to identify identical or similar products. AI-driven algorithms have made the life of consumers easy by reducing the actions they need to take to find their products while shopping online.
Machine learning (ML) and artificial intelligence (AI) have led to the growth of voice commerce. Many Ecommerce sites are joining the trend to optimize for voice search. The impetus behind this trend is the preference of consumers to make purchases utilizing the least amount of effort, besides they also consider it a fun and easy way of online shopping. Voice-activated smart technology has the capability to recommend products and content to your customer from your online store. So it is clear, AI systems remove manual tasks off your plate and enhance your conversion rates by leaps and bounds. Stay ahead of your rivals by ensuring that your Ecommerce business is armed with the best AI technology available in the market.