Custom CRM Solutions

Ivan Infotech is a leading CRM development company creating custom CRM system solutions centred on bringing automation to marketing, sales as well as customer service business operations in a host of industries like real estate, banking, and retail among others.

CRM Process Automation Solutions

CRM Process Automation Solutions

Our team will be instrumental in the digital transformation of your business operations by configuring CRM process automation solutions that empower businesses to streamline marketing, sales and customer services by bringing the power of automation into the mix.

CRM Mobile App Solutions

CRM Mobile App Solutions

Configure bespoke mobile CRM applications, enabling users to view calendars, check & create emails, review account updates, join a video conference call, view dashboards & reports, and so much more to help businesses close more deals, faster.

CRM Solutions

CRM Solutions

Being an experienced CRM development company we build tailor-made CRM solutions and deliver an uncomplicated CRM system, allowing 24/7 accessibility to all crucial client data both at the work premises and remotely. In this way, you will have a constant link to your customers.

Custom CRM Development Services

Ivan Infotech is a leading custom CRM system development company that specialises in tailored CRM systems, implementing custom software features & functionalities that propel businesses to new heights.

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Account & Contact Management

Account & Contact Management

Gain 360-degree visibility over your customers, with contact details, activity history, notes, email and more, capturing insights, tracking and managing vital data from social media networks and other sources, accessible 24/7 by means of our custom CRM development services.

Sales Data Management

Sales Data Management

As a top CRM development company, we smoothly incorporate reliable third-party plugins, applications and extensions for you to receive highly precise, updated sales data straight from your sophisticated CRM. This helps you to make insight-based decisions swiftly and more efficiently.

Opportunity Management

Opportunity Management

Get empowered with the capacity to plan and organize your opportunities with the ideal custom CRM solution. This allows you to efficiently manage your sales opportunities, and offer your sales team a relevant context and details in real-time, helping them to turn these opportunities into actual revenue.

Lead Management

Lead Management

We provide you with custom CRM development services that give you complete visibility and control of updated customer contact information. With this, you are equipped to track and manage all your marketing endeavours spanning different channels and manage your leads from capture to close.

Industry-Leading CRM Platform Tools

Our experts in custom CRM development services have a thorough grasp on how to wield best-in-class CRM programs, for instance, Zoho, SAP, Microsoft Dynamics, Salesforce, SugarCRM, and OrangeCRM to take productivity to new heights and live up to client expectations. Using these solutions our experts can take your CRM systems to new heights

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Salesforce

As a certified partner with Salesforce, we at Ivan Infotech offer bespoke Salesforce CRM solutions, Salesforce IT support, customizations implementations, installations and integrations.

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Microsoft Dynamics

Ivan Infotechis a certified Gold Partner, crafting tailor-made software development solutions for Microsoft Dynamics for businesses of all shapes and sizes in diverse industries.

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SugarCRM

Our proficient developers easily integrate SugarCRM within ongoing business processes to transform marketing, sales, and customer service departments.

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Zoho

By executing Zoho CRM we help you with the automation of each facet of your business, optimize lead nurturing strategies and prompt immediate actions

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OrangeCRM

We leverage the OrangeCRM suite, integrated with data replication software, sophisticated reporting capacity, powerful transaction routing and a flexible database.

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SAP

Ivan’s certified SAP developers provide you with top-notch CRM solutions that upgrade and empower companies, leveraging SAP HANA and ERP database software.

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Email Integrations

We power up your custom CRM platform via streamlined email integration, linking the latest email channels, for instance, Gmail or MS Outlook to your CRM. Our custom CRM development services afford you complete visibility of contacts, emails, online calendars among other resources, on all devices.

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Workflow & Approvals

With a CRM equipped with a point-and-click interface along with drag-and-drop features, all elaborate sales processes can be automated. You can automate tasks such as entering in orders, generating tailored email alerts, auto-assigning tasks, confirming deal discounts, creating proposals among others

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Reports & Dashboards

We ensure that you receive a real-time outline of the entire business via our reports & dashboards modules. Our custom CRM development services include modules equipped with drag-and-drop features to help you generate customized reports, track conversion rates, lead volume and various other data.

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Sales Forecasting

Armed with the latest pipeline data you will be able to make future sales forecasts in real-time. This enables your business to predict market fluctuations and modify marketing campaigns in view of that, thus lowering risks and making informed decisions.

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How Can Ivan Infotech Empower Businesses Through Digital Solutions?

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    Digital Expertise

    At Ivan Infotech, we use the latest tools and technologies to do extensive market research and provide customized solutions to our clients as per their requirements.

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    Crafting Excellence

    Our skilled professionals deliver affordable results on time and build a cordial bond with our clients. We also provide comprehensive pre & post-marketing support.

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    End-to-End IT Services

    Our steadfast commitment to providing comprehensive digital marketing solutions helps to transform businesses, foster growth, and promote sustainability.

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    Your Success – Our Commitment

    We at Ivan Infotech with 8+ years of industry experience are the custodians of your project(s) and ideas. It is our responsibility to take them to fruition.

We Take Pride in Our Work

Crafting each project with care and dedication.
Our success story is built on delivering quality & excellence in every app we develop.

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and create all in one app.

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ivan infotech

Endless enjoyment is
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operations in one secure app.

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Design. Develop. Maintain. Scale.
Your Full-Stack Development Partner

A Team of 120+ Experts Across 40+ Advanced Technologies

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What Our Clients Says About Us

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Why Choose Ivan Infotech for enterprise CRM software development services for Business?

Choosing Ivan Infotech for enterprise CRM software development services ensures that you receive a tailored, scalable, and efficient solution that enhances your customer relationship management capabilities. Their expertise, focus on customization, and commitment to quality make them a reliable partner for businesses looking to leverage CRM technology for growth and success.

Security and Compliance

Ensuring the security of customer data is a top priority. Ivan Infotech implements advanced security measures and compliance standards to protect sensitive information and ensure that your CRM system is secure.

Mobile Accessibility

In today’s mobile-centric world, having access to CRM on the go is crucial. Ivan Infotech develops mobile-friendly CRM solutions, allowing your team to manage customer relationships from anywhere, at any time.

Ongoing Support and Maintenance

Post-deployment support and maintenance are essential for the continued success of your CRM system. Ivan Infotech offers comprehensive support services to address any issues, provide updates, and ensure that your CRM remains effective.

Cost-Effective Solutions

CRM development services BY Ivan Infotech offers excellent value for money. By providing cost-effective solutions without compromising on quality, Ivan Infotech ensures that you get the best return on your investment.

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EXCELLENT DESIGN, TRUSTWORTHY & RESPONSIVE STAFF First...I must say how confused I am by some previous negative reviews and suspect they reference a different company with a similar name because Ivan Infotech has truly exceeded my expectations. I cannot emphasize enough how impressed I am with the outstanding work delivered by their team. Were an absolute pleasure to work and kindness in guiding me through the process was truly appreciated.

Colleen Ogren
Scouter Medical Inc., Director of Operations

Frequently Asked Questions (FAQ)

What is the importance of scalability in a CRM solution?
  • Growth Accommodation: Ensures the CRM can handle increased data, users, and transactions as the business grows.
  • Cost-Effectiveness: Prevents the need for frequent replacements or upgrades, saving costs in the long run.
  • Performance Maintenance: Maintains optimal performance and responsiveness even with higher loads.
  • Flexibility: Allows for the addition of new features and integrations as business needs evolve.
What are the key features of a scalable enterprise CRM solution?
  • Contact Management: Centralized database for storing customer information.
  • Sales Management: Tools for managing sales pipelines, forecasting, and performance tracking.
  • Marketing Automation: Features for creating, executing, and analyzing marketing campaigns.
  • Customer Service: Integrated support tools like ticketing systems, live chat, and knowledge bases.
  • Analytics and Reporting: Advanced analytics for data-driven decision-making.
  • Customization: Ability to customize fields, workflows, and dashboards.
  • Integration: Compatibility with other enterprise systems like ERP, email, and social media platforms.
  • Mobile Access: Mobile apps for managing CRM functions on the go.
  • Security: Robust security measures to protect sensitive customer data.
How does a scalable enterprise CRM solution support business growth?
  • Data Management: Efficiently handles growing volumes of customer data.
  • User Scalability: Accommodates more users without compromising performance.
  • Feature Expansion: Easily adds new features and modules as business needs evolve.
  • Integration Capability: Integrates with additional tools and systems to support expanded operations.
  • Performance Optimization: Ensures consistent performance and responsiveness even with increased loads.
What should businesses consider when selecting a scalable enterprise CRM solution?
  • Scalability: Ensure the CRM can grow with your business.
  • Customization: Look for the ability to customize the CRM to fit specific business processes.
  • Integration: Check compatibility with existing and future tools and systems.
  • User-Friendliness: Evaluate the ease of use and training requirements.
  • Support and Training: Consider the availability of vendor support and training resources.
  • Cost: Analyze the total cost of ownership, including licensing, implementation, and maintenance.
  • Security: Ensure robust security features to protect sensitive customer data.
How can a scalable enterprise CRM solution be implemented effectively?
  • Needs Assessment: Identify specific business requirements and goals.
  • Vendor Selection: Choose a CRM vendor that meets your scalability, customization, and integration needs.
  • Planning: Develop a detailed implementation plan, including timelines and milestones.
  • Data Migration: Plan and execute the migration of existing customer data to the new CRM.
  • Training: Provide comprehensive training for users and administrators.
  • Customization: Customize the CRM to fit your business processes and workflows.
  • Testing: Conduct thorough testing to ensure all features work as expected.
  • Launch: Roll out the CRM to users and monitor its performance.
  • Continuous Improvement: Gather feedback and make necessary adjustments and improvements.
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